Legal

Refund Policy

This policy applies to paid Teacher and School subscriptions on opcurri.com. The Free plan has no charge. Students are not billed by us.

7-day refund window

If you are not satisfied with your subscription, you may request a full refund within 7 days of your initial purchase. This applies to first-time purchases only and does not apply to renewals.

After a refund, paid-plan access may be removed and the account returned to the free plan.

This window is in addition to any mandatory cooling-off or consumer rights that apply where you live (including the EU/UK 14-day right of withdrawal for distance contracts, where it has not been validly waived for digital content supplied immediately).

How to request a refund

Ask in either of these ways:

• Email support@opcurri.com with the email used at checkout and, if you have it, the Paddle receipt or order ID.
• Open a request with Paddle Buyer Support at paddle.net.

We aim to acknowledge product-support emails within two working days. Paddle processes the actual return of funds. Card refunds typically appear in 3–5 working days; PayPal often within 48 hours. Some payment methods only allow refunds within a limited window (for example cards within 120 days of the charge).

Subscriptions and cancellation

Cancelling in Settings → Billing (or via Paddle) stops the next renewal. It is not itself a refund of the current period. Renewal charges are not covered by the 7-day window. To avoid a renewal, cancel before the next billing date.

You may correct checkout details before paying. After payment, billing details are updated through Paddle.

When we may decline

We may decline or only partly refund if:

• the 7-day window (and any longer right required by law) has passed;
• the charge is a renewal rather than a first-time purchase;
• the request is fraudulent, abusive or duplicates a charge already refunded;
• the payment method can no longer be refunded and Paddle cannot complete the return.

Chargebacks should be a last resort. Contact us or Paddle first so we can refund without a dispute. Chargebacks are handled by Paddle as Merchant of Record.

Taxes and receipts

Paddle calculates, collects and remits VAT / sales tax and issues the buyer receipt or invoice. Tax refunds follow whatever Paddle returns on the original transaction.

Complaints

Email support@opcurri.com. We aim to reply within two working days and to resolve ordinary billing or access complaints within 14 days. Payment disputes that need a refund are forwarded to Paddle. If we cannot resolve a complaint, you may also contact Paddle Buyer Support at paddle.net and, where it applies, your local consumer ombudsman or trading-standards body.

Contact

Buyer support (product): support@opcurri.com.

Billing, invoices, tax receipts and refunds: Paddle.com (Merchant of Record) via paddle.net. Paddle's Buyer Terms also apply to the purchase.

Related: Terms of Service · Privacy Policy · Pricing.